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Service Advisor

Amherst Chrysler, part of the Allen Auto Group which includes Atlantic Kia, Scotia Hyundai and Amherst Nissan, is seeking a Service Advisor that’s organized, dedicated and loves working with cars. The ideal candidate will have strong communication skills, and love to work with other team members to deliver an excellent customer experience. Amherst Chrysler is dedicated to providing the best automotive sales and service experience in the Maritimes.

This is a full-time permanent position. We offer competitive compensation, employee group benefits including dental, discounts on products/services and the opportunity to grow within the Allen Auto Group! Other benefits to be discussed during the interview process.

If you meet our requirements and feel you have what it takes to join our Amherst Chrysler Team then apply today!

Service Advisor Duties and Responsibilities:

Greet customers upon arrival to the dealership, and review appointment needs or concerns.
Create work orders and ensure all concerns are clearly described.
Consult with technicians regarding appropriate service options for customer
concerns.
Explain all service options /repairs to customers, including time and cost estimates
Advise customers on warranty requirements and other potential
cost-saving service options
Complete work orders by entering tech notes and times for customer and internal invoicing.
Perform customer service duties, i.e. answering the phone, scheduling service
appointments, and calling customers to inform them their vehicles are ready
for pick up

Service Advisor Skills and Qualifications:

Strong Communication skills, written and oral
Strong Customer Service Skills
Critical thinker, organized, time management and problem-solving skills
Proficient with computers
Ability to interpret technical terms to Customers

This is a career opportunity. If you think you’re the ideal candidate for the job please apply in strict
confidence to Luc Munsie, Service Manager, servicemanager@amherstchrysler.com

posted: Jan 13, 2025

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