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Financial Services Manager

Amherst Chrysler, part of the Allen Auto Group which includes Atlantic Kia, Scotia Hyundai and Amherst Nissan, is seeking a successful, enthusiastic, team oriented Finance Services Manager to join our team. Located in Amherst, Nova Scotia, we not only serve Cumberland County but also all of Atlantic Canada. We have a great Sales team and a leading brand in the automotive industry. We take a great deal of pride in the reputation that we have built and in being a progressive and successful automotive dealership. If you’re someone who is creative, loves to learn, and has a passion for helping people make the best financial decisions, don’t hesitate to get in touch with us!

Responsibilities include:

  • Establish rapport with customers to collect information on customers finances and after sale needs.
  • Work closely with sales and management teams
  • Offer vehicle financing and insurance to customers and provide them with a thorough explanation of aftermarket products and extended warranties
  • Process cash, financing and leasing deals accurately and secure approvals through financial sources sanctioned by management
  • Track and report business office performance metrics
  • Exceed customer’s expectations with regard to customer service and follow up
  • Train and support sales employees with the accuracy of their paperwork requirements
  • Foster a professional work environment for the sales employees by attending and contributing to the daily and weekly departmental meetings
  • Promote effective communication among dealership personnel
  • Effectively resolve outstanding customer complaints
  • Promote honesty and integrity within the dealership culture
  • Other duties as assigned

Required Skills and Qualifications:

  • A successful Business Manager with at least 3 years of experience with a consistent and proven track record.
  • Knowledge of and willing to learn applicable federal and provincial laws pertaining to the auto industry
  • Ability to work with lenders and financial institutions to arrange customer financing
  • Thorough knowledge of bank and insurance terminology and processes
  • Experience working with financial lenders.
  • Excellent written and verbal communication skills
  • Strong negotiation and presentation skills.
  • Managerial skills with organizing, prioritizing, planning and analysis
  • Quality customer service skills
  • Ability to work with others to achieve overall goals
  • Strong interpersonal skills, ability to communicate and manage well at all levels of the organization
  • High level of integrity and dependability with a strong sense of urgency and results
  • Proficiency in Microsoft Office/Excel and computer applications

Benefits:

  • Competitive performance based compensation pkg
  • Dental, Health & Vision care
  • Life & Disability Insurance
  • Company and partner discounts

Schedule:

  • Monday to Friday
  • Every other Saturday

We thank you for your application, although only the successful candidates will be contacted for the interview process.

This is a career opportunity. If you think you’re the ideal candidate for the job please apply in strict confidence to: John Richard, General Manager, john@amherstchrysler.com

posted August 14th, 2024

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